Last updated: February 2026
neu.seq ("we", "us", "our") operates the website neuseq.com and the application neu.daw at daw.neuseq.com (collectively, the "Service"). This Privacy Policy explains how we collect, use, and protect your personal data.
1. Data Controller
The data controller responsible for your personal data is:
Tim Petri
Obere Hauptgasse 46
3600 Thun, Switzerland
Email: info@neuseq.com
2. Data We Collect
Account Information
When you sign in using Google OAuth through our authentication provider Clerk, we collect the following information from your Google account:
- Name
- Email address
- Profile picture
Project Data
When you use the application, you may create and store the following data:
- Audio files you upload or record
- MIDI data you create
- Project settings and track configurations
Usage Data
We may collect information about how you use the service, including feature usage, session duration, and interactions. This data will be collected when analytics are implemented in the future.
Technical Data
Our servers automatically collect certain technical information, including:
- Browser type and version
- Operating system
- IP address (via server logs)
3. How We Use Your Data
We use your personal data for the following purposes:
- To provide and maintain the Service
- To authenticate your identity and manage your account
- To sync your projects across devices via cloud storage
- To generate AI music based on your inputs and prompts
- To improve and develop the Service
4. Data Storage and Security
Local Storage
Your project data is stored locally in your browser using IndexedDB. This allows you to access your projects offline without relying on a network connection.
Cloud Storage
When cloud sync is enabled, your project data is also stored on Cloudflare Workers infrastructure. This enables project synchronization across devices and provides cloud backups.
Security Measures
We implement appropriate technical measures to protect your data, including:
- HTTPS encryption for all data in transit
- Secure authentication via Clerk
- Access controls on cloud-stored data
5. Third-Party Services
We use the following third-party services that may process your data:
Clerk (clerk.com)
Our authentication provider. Clerk processes your Google OAuth data (name, email, profile picture) to manage sign-in and account sessions. See Clerk's Privacy Policy.
Cloudflare Workers (cloudflare.com)
Our application hosting and data storage provider. Cloudflare processes requests to our service and may collect technical data such as IP addresses. See Cloudflare's Privacy Policy.
AI Music Providers (Suno, Stability AI, Udio)
When you use AI music generation features, your text prompts and, where applicable, audio data are sent to these third-party AI providers for processing. Each provider has its own data handling practices. See their respective privacy policies:
Google Fonts
We use Google Fonts for font loading. Google may collect technical data such as your IP address when fonts are requested. See Google's Privacy Policy.
6. International Data Transfers
Your data may be transferred to and processed in countries outside Switzerland and the European Economic Area (EEA), particularly the United States, through our third-party service providers. These transfers are protected by appropriate safeguards, including Standard Contractual Clauses approved by the European Commission.
7. Cookies and Local Storage
We use minimal cookies that are required for authentication, managed by Clerk. These cookies are essential for the service to function and cannot be disabled.
We also use browser localStorage and IndexedDB for storing your application preferences and project data locally on your device. This data does not leave your browser unless cloud sync is enabled.
We do not use tracking cookies or third-party advertising cookies. A detailed Cookie Policy will be published if and when analytics or tracking are introduced.
8. Your Rights Under GDPR
If you are located in the European Union or Switzerland, you have the following rights regarding your personal data:
- Right to access -- You can request a copy of the personal data we hold about you.
- Right to rectification -- You can request correction of any inaccurate personal data.
- Right to erasure -- You can request deletion of your personal data ("right to be forgotten").
- Right to restriction of processing -- You can request that we limit how we use your data.
- Right to data portability -- You can request your data in a structured, commonly used format.
- Right to object -- You can object to certain types of data processing.
- Right to withdraw consent -- Where processing is based on consent, you can withdraw it at any time.
- Right to lodge a complaint -- You have the right to lodge a complaint with a supervisory authority, such as the Swiss Federal Data Protection and Information Commissioner (FDPIC).
To exercise any of these rights, please contact us at info@neuseq.com.
9. Data Retention
We retain your data as follows:
- Account data: Retained for as long as your account is active. If you delete your account, your account data will be removed.
- Project data: Retained until you delete it. You can delete individual projects or all your data at any time.
- Backup copies: May persist for up to 30 days after deletion for disaster recovery purposes.
10. Children's Privacy
Our Service is not intended for use by children under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete that data promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
12. Contact
If you have any questions about this Privacy Policy or our data practices, please contact us:
Tim Petri
Obere Hauptgasse 46
3600 Thun, Switzerland
Email: info@neuseq.com